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1010 W. Warm Springs RD Henderson, NV 89014
702.456.1666
Riding Academy New Rider Course Site Policies
This course operates under the provisions of the Nevada Rider Motorcycle Safety Program.
This course operates under the provisions of the Nevada Rider Motorcycle Safety Program.
There are no guarantees that anyone will pass this course. This course is very demanding both physically and mentally. Coordination, balance, motor skill ability, age, language limitations and other physical abilities may limit an individual’s ability to ride and pass this class. YOU MUST BE ABLE TO BALANCE AND RIDE A BICYCLE. Established performance standards must be met for graduation. You must be able to control the clutch, throttle and direction of the motorcycle.
Class Expectations
Students are expected to conduct themselves in a professional manner. We have a ZERO tolerance policy for alcohol and other drugs. Students who fail to respond to coaching or intentionally interfere with other students’ learning may be asked to leave. Our goal is to create a safe, positive learning environment.
What if I’m not able to pass the class?
Sometimes students are unable to pass the class on the first try. If you do not pass the writing test you get a second attempt before the course ends. If you do not pass the writing test on the second attempt, you must re-enroll and take the entire course from the start at the full tuition rate. If you do not pass the skills evaluation but complete all the classroom portion, you may re-enroll and take the riding portion only at a discounted rate. Please call us for details. If you fail both evaluations, you must re-enroll and take the entire course from the start at the full tuition rate. No refund or partial refund will be given to failing students.
Refund, Reschedule, Cancellation Policies:
If you buy a ticket to a concert, play, movie or sporting event, and don¹t show up, you lose your money. There are no exceptions. Buying a seat in one of our courses is the same as buying an event ticket. It’s a one-time opportunity: when it’s gone, it’s gone. You may request a date change or cancel within our approved period.
Refund Policy:
This is a non-refundable course. The following will result in forfeiture of course tuition:
Class Expectations
Students are expected to conduct themselves in a professional manner. We have a ZERO tolerance policy for alcohol and other drugs. Students who fail to respond to coaching or intentionally interfere with other students’ learning may be asked to leave. Our goal is to create a safe, positive learning environment.
What if I’m not able to pass the class?
Sometimes students are unable to pass the class on the first try. If you do not pass the writing test you get a second attempt before the course ends. If you do not pass the writing test on the second attempt, you must re-enroll and take the entire course from the start at the full tuition rate. If you do not pass the skills evaluation but complete all the classroom portion, you may re-enroll and take the riding portion only at a discounted rate. Please call us for details. If you fail both evaluations, you must re-enroll and take the entire course from the start at the full tuition rate. No refund or partial refund will be given to failing students.
Refund, Reschedule, Cancellation Policies:
If you buy a ticket to a concert, play, movie or sporting event, and don¹t show up, you lose your money. There are no exceptions. Buying a seat in one of our courses is the same as buying an event ticket. It’s a one-time opportunity: when it’s gone, it’s gone. You may request a date change or cancel within our approved period.
Refund Policy:
This is a non-refundable course. The following will result in forfeiture of course tuition:
- Failure to appear to any portion of the class
- Failure to arrive on time, to any portion of the course
- Arrival at classroom without all the required documentation
- Arrival at the range without proper riding gear
- Unwilling or Unable to continue classroom work and/or range exercises.
Cancellation & Reschedule Policy
Students who cancel within 7 days of their class start date are subject to a 100% processing and materials fee. You may also reschedule your class if you notify us at least 3 business days before the start date of your class. You must contact the Riding Academy office within the above time frame for Cancellations & Rescheduling.
ADDITIONAL FEES TO RESCHEDULE:
No show to any session…………………. Pay full amount again.
Self-drop from class…………………………. Pay full amount again or may be *eligible to a 50% discount code.
Counseled out of class Retake Fee………. Pay full amount again or may be *eligible to a 50% discount code.
Repeat of any class or range session………… Pay full amount again or may be *eligible to a 50% discount code.
Failed skills test……………………………… Pay full amount again or may be *eligible to a 50% discount code.
Failed knowledge test………………………. Pay full amount again or may be *eligible to a 50% discount code.
Rescheduling with a Promo Code provided by the Riding Academy Manager has no expiration date and it's only applicable at the Henderson Harley-Davidson Riding Academy. Failing the written test more than 2 attempts requires you to repeat the entire course. You only get 1 attempt at the skills evaluation.
Note: To be "*eligible" you must have passed the written test and completed all the classroom materials.
If it is necessary for Rider Academy to cancel a course, students will be given a chance to change to another course or offered a refund. If a course has less than 3 riders, Riding Academy reserves the right to cancel that course and contact the enrolled students and schedule them for an alternate course.